What is so unique about the Facebook Chatbot? That is the question many users want to know before they invest in the product. Simply put, this bot is a program that uses artificial intelligence (AI) technology to chat with potential customers in real-time over the internet. This is a rather new technology compared to some of the other products out there, but it is also fairly simple. Furthermore, a Messenger Bot is a small piece of computer software that utilizes artificial intelligence (AI) to chat with potential customers.
Many have hailed this bot as a revolutionary marketing strategy. This is because the bot will do much more than just answer basic questions. For example, it will give replies to basic questions such as, "How are you?". It will also suggest actions for the customer based on the customer's responses. In short, it will provide marketing solutions in much more detail than a customer service agent would be able to.
Because of these and other intelligent capabilities, automated sales and marketing programs will be able to provide customers with the personalized customer service they desire. In addition, Messenger Bots will provide the customer service of a live person by performing similar tasks as an actual agent. This includes asking a customer's name, asking for their preferences, making inquiries, offering suggestions, and more. These chat agents will do all of this while logged into the program in real-time.
Will Messenger Bot really save time for the consumer? Yes, it will. Many businesses that have used this system as a marketing solution have seen a reduction in phone calls, email spam, and a decrease in customer complaints. The Messenger Bot may seem like it is a simple system, but it is anything but. The ability for each bot to be customized makes Messenger Bot one of the most successful and interesting products to come out of Facebook.
The biggest feature that sets Messenger Bot apart from other messaging apps is its capability to provide detailed information about a customer to each bot individually. When a new user is added to the system, his or her information is sent to every bot on the network. This allows each bot to gather data about the customer and customize an appropriate message for that person. It can send the person's name, ask personal questions, provide product information or recommend a company. Eventually, each bot learns what kind of responses the customer is receiving and adapts itself accordingly. This ability to fine-tune the messages received enables Messenger Bots to provide the customer with the best experience possible.
This ability to fine-tune the messages received also means that new products will be better suited towards people who want them. If, for example, a new high protein chocolate product made by a well-known company is introduced into the market but doesn't specifically cater to the weight loss market, it's unlikely to be a success. However, a well-specialized Facebook messenger bot would be able to customize an appropriate message to cater specifically to the people who might be interested in purchasing the product. This way, a bot that was originally created to perform customer service is now being used to promote new products.
This functionality goes hand-in-hand with Messenger Bot's extensive knowledge of popular topics. In fact, Messenger Bot was specifically designed to be a content-creation tool and has the capacity to create and share news stories from around the world. Since many people use Facebook and other messaging apps regularly, a Facebook Chatbot with this capability could potentially save a company thousands of man-hours each year in man-hours creating new articles for Messenger Bot. These article creation tasks aren't only beneficial to the company, however, they're also likely to encourage more people to take advantage of Messenger Bot as a content-creation tool.
The final major advantage of Messenger Bot lies in its ability to significantly increase open rates on Messenger apps. Because of Messenger Bot's comprehensive knowledge of popular topics that are being searched in the search engines, a business can effectively increase their open rates through Messenger chats. In essence, a Messenger Bot acts as an open-source project management tool. In addition, Messenger Bot allows for automatic content-creation and distribution across multiple platforms. This functionality is especially beneficial to smaller businesses that don't have the resources to maintain a dedicated email marketing team. If a business uses Messenger Bot effectively, they can expect to see an increase in their open rates and new sign-ups!